PRIVACY POLICY
Last updated : June 12, 2026
Atelier CIRCOLO values the privacy of its clients, visitors, and partners and is committed to protecting personal data in accordance with applicable laws and regulations.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit this website or use our services.
1. Data Controller
The data controller responsible for the processing of personal information collected through this website is:
Atelier CIRCOLO
E-mail: atelier@ceramic-circolo.com
2. Information We Collect
When you contact us, register for a workshop, request a repair service, or place an order, we may collect the following information:
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Full name
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Email address
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Telephone number
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Postal address
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Information related to workshop registrations or repair requests
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Any other information voluntarily provided by you
3. Purpose of Data Collection
Personal information is collected and used for the following purposes:
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Responding to inquiries
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Managing kintsugi workshop registrations
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Processing and following up on repair requests
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Shipping products and fulfilling orders
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Managing customer relationships
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Complying with legal, accounting, and administrative obligations
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Improving our website and services
4. Legal Basis for Processing
Personal data is processed on the basis of:
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The performance of a contract or pre-contractual measures
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Your consent where required
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Compliance with legal obligations
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Atelier CIRCOLO's legitimate interest in improving and managing its services
5. Sharing of Personal Information
Personal information is used exclusively by Atelier CIRCOLO.
Information may be shared with trusted service providers when necessary for the operation of our services, including website hosting, payment processing, shipping, and technical support.
Atelier CIRCOLO does not sell, rent, or trade personal information to third parties.
6. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations.
7. Data Security
Appropriate technical and organizational measures are implemented to protect personal information against unauthorized access, loss, disclosure, alteration, or destruction.
8. Cookies
This website may use cookies to improve user experience, ensure proper website functionality, and analyze website traffic.
You may configure your browser settings to refuse all or part of the cookies. Please note that some website functions may not operate properly if cookies are disabled.
9. Your Rights
Subject to applicable law, you have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Restrict processing
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Object to processing
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Receive a copy of your data in a portable format
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Withdraw consent where processing is based on consent
To exercise these rights, please contact:
Proof of identity may be requested when necessary.
10. Complaints
If you believe that your personal data has been processed unlawfully, you may lodge a complaint with the competent data protection authority in your country of residence.
11. Changes to This Privacy Policy
Atelier CIRCOLO reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, or operational changes.
Users are encouraged to review this Policy periodically.
Atelier CIRCOLO treats your personal information with the same care, respect, and attention that we devote to the objects entrusted to us for repair and preservation.